Residential Care Solution

MACS Residential Care CRM

Comprehensive CRM solution designed specifically for residential aged care providers. Streamline admissions, manage room allocations, conduct clinical assessments, and ensure compliance with Australian regulations.

MACS Residential Care Dashboard
Core Features

Comprehensive Residential Care Management

Everything you need to manage your residential aged care facility efficiently and compliantly

Customer Enquiries & Admission Management

Streamline the entire admission process from initial enquiry to move-in. Track leads, manage waiting lists, and automate communication with potential residents and their families.

Respite & Permanent Room Management

Efficiently manage room allocations, track occupancy rates, and optimize bed utilization. Handle both permanent and respite care placements with ease.

Site Tours Management

Schedule and manage facility tours, track tour outcomes, and follow up with potential residents. Create a positive first impression with organised tour management.

Customer Clinical Assessment

Conduct comprehensive clinical assessments, track health status, and ensure appropriate care levels. Maintain detailed health records and care plans.

Risk Management

Identify, assess, and manage risks across your facility. Implement preventive measures, track incidents, and ensure resident safety and compliance.

Document Management

Centralize all resident documents, care plans, and administrative files. Ensure compliance with record-keeping requirements and easy access to critical information.

System Screenshots

See MACS in Action

Explore the user-friendly interface designed specifically for residential care management

Application Management
Application Management

Streamlined application process with automated workflows

Enquiry Management
Enquiry Management

Comprehensive enquiry tracking and follow-up system

Risk Assessment
Risk Assessment

Comprehensive risk evaluation and management tools

Site Tour Management
Site Tour Management

Efficient tour scheduling and outcome tracking

PRODA Integration
PRODA Integration

Seamless integration with government systems for compliance and funding

Key Benefits

Why Choose MACS for Residential Care?

Discover the advantages that make MACS the preferred choice for residential aged care providers

Faster Admissions

Reduce admission processing time by 60% with automated workflows and streamlined processes

Improved Occupancy

Maximize bed utilization with intelligent room management and waiting list optimization

Enhanced Compliance

Stay compliant with all Australian aged care regulations and quality standards

Better Family Communication

Improve family satisfaction with transparent communication and regular updates

Ready to Transform Your Residential Care Operations?

Join hundreds of residential care providers who have already transformed their operations with MACS.

Get In Touch

Request a Residential Care Demo

See how MACS can transform your residential care operations. Our experts will show you features specific to residential aged care management.

Call Us

+61 416 400 765

Email Us

info@crmforagedcare.com.au

Request Residential Care Demo