Transform Your Aged Care Operations with MACS
Streamline admissions, enhance care quality, and improve operational efficiency with our comprehensive CRM solution designed specifically for aged care providers across Australia.

Get Started with MACS in 4 Simple Steps
Transform your aged care operations quickly and efficiently with our streamlined implementation process

Discover
Explore residential and home care features through personalized demonstrations
Customize
Purchase and tailor the solution to match your specific requirements
Integrate
Connect MACS with PRODA and your existing internal systems seamlessly
Launch
Enable MACS for your staff and care workers with comprehensive training
Powerful Features for Modern Aged Care
Discover the comprehensive features that make MACS the preferred choice for aged care providers
Comprehensive Care Management
Manage residential, home care, and respite services from a single, unified platform designed for aged care excellence.
Compliance & Security
Stay compliant with Australian aged care regulations while ensuring the highest levels of data security and privacy.
Advanced Analytics
Make data-driven decisions with comprehensive reporting and analytics tailored for aged care operations.
Mobile Ready
Access MACS from anywhere with our responsive design and mobile applications for care workers on the go.
PRODA Integration
Seamless integration with PRODA and government systems for streamlined aged care funding and compliance.
24/7 Support
Get expert support whenever you need it with our dedicated customer success team and comprehensive training resources.
Specialized CRM Solutions
Tailored solutions for different types of aged care services
MACS - Residential Care
- Customer Enquiries and Admission Management
- Respite and Permanent Room Management
- Site Tours Management
- Customer Clinical Assessment
- Risk Management
- Document Management
MACS - Home Care
- Customer Enquiries and Case Management
- Rostering and Scheduling
- Service Australia API Integration
- Home Care Package Budgeting
- PO, Invoice and Claims Automation
- Event Management
MNFP - Not for Profit
- Contact and Donor Management
- Grant and Funding Tracking
- Event and Campaign Management
- Volunteer Coordination
- Membership Management
- Case Management and Reporting
Why Choose MACS?
Experience the advantages that set MACS apart from other aged care solutions
24×7 Care
Provide Quality care 24×7 ensuring regulatory compliance and high service standards
Optimise
Accelerates Home and Residential turnaround time by realtime automations
Smart Rostering
Enhance Home Care through Strategic Staff Allocation
Maintain Compliance
Ensure adherence to all regulatory requirements and standards
Ready to Transform Your Aged Care Operations?
Get in touch with our experts to discover how MACS can revolutionize your care management processes. Schedule a personalized demo today.
Call Us
+61 416 400 765
Email Us
info@crmforagedcare.com.au
Response Time
Within 2 business hours