MACS Residential Care CRM
Comprehensive CRM solution designed specifically for residential aged care providers. Streamline admissions, manage room allocations, conduct clinical assessments, and ensure compliance with Australian regulations.

Comprehensive Residential Care Management
Everything you need to manage your residential aged care facility efficiently and compliantly
Customer Enquiries & Admission Management
Streamline the entire admission process from initial enquiry to move-in. Track leads, manage waiting lists, and automate communication with potential residents and their families.
Respite & Permanent Room Management
Efficiently manage room allocations, track occupancy rates, and optimize bed utilization. Handle both permanent and respite care placements with ease.
Site Tours Management
Schedule and manage facility tours, track tour outcomes, and follow up with potential residents. Create a positive first impression with organised tour management.
Customer Clinical Assessment
Conduct comprehensive clinical assessments, track health status, and ensure appropriate care levels. Maintain detailed health records and care plans.
Risk Management
Identify, assess, and manage risks across your facility. Implement preventive measures, track incidents, and ensure resident safety and compliance.
Document Management
Centralize all resident documents, care plans, and administrative files. Ensure compliance with record-keeping requirements and easy access to critical information.
See MACS in Action
Explore the user-friendly interface designed specifically for residential care management





Why Choose MACS for Residential Care?
Discover the advantages that make MACS the preferred choice for residential aged care providers
Faster Admissions
Reduce admission processing time by 60% with automated workflows and streamlined processes
Improved Occupancy
Maximize bed utilization with intelligent room management and waiting list optimization
Enhanced Compliance
Stay compliant with all Australian aged care regulations and quality standards
Better Family Communication
Improve family satisfaction with transparent communication and regular updates
Ready to Transform Your Residential Care Operations?
Join hundreds of residential care providers who have already transformed their operations with MACS.
Request a Residential Care Demo
See how MACS can transform your residential care operations. Our experts will show you features specific to residential aged care management.
Call Us
+61 416 400 765
Email Us
info@crmforagedcare.com.au